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Unhappy Customers Don’t Complain [Infographic]

By | Customer Feedback

For the most part, humans are anti-confrontational by nature (with the exception of people like Mike Tyson or Simon Cowell). Because of this, very few people will make the time to actually complain about something when they are unhappy. Think about it – the last time your order at the drive-thru was…

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Hotel Issued iPads a Big Hit Among Travelers

By | Advice & Tips

A new study from Intelity suggests that hotels are seeing a great reaction to the addition of iPads in hotel rooms. Not only are hotel guests NOT stealing the iPads, but they are actually using them! As Skift reports… A new study by the company that makes the software for…

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