Customer Feedback

Unhappy Customers Don’t Complain [Infographic]

By | Customer Feedback

For the most part, humans¬†are anti-confrontational by nature (with the exception of people like Mike Tyson or Simon Cowell). Because of this, very few people will make the time to actually complain about something when they are unhappy. Think about it –¬†the last time your order at the drive-thru was…

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