Why should you use GuestComment’s patent-pending technology to collect guest comments and reviews? Allow us to explain.
What are the benefits?
What are the reasons?
Collect real-time feedback from your hotel guests
Receive authentic reviews & ratings for your property
Decide which elements of your hotel are reviewed
Evaluate the performance of your hotel & employees.
Receive reports on all comments & get instant alerts for any negative reviews
Respond to guest feedback while they are still staying at your hotel
Virtually eliminate fictitious and fraudulent reviews
Publish to the web only the reviews you choose
Take control of your search engine reputation
Follow up with guests and encourage repeat visits
90% of travelers have avoided a hotel due to a negative review
92% of travelers have booked a hotel due to a positive review
58% of hotel guests read hotel reviews
48% of hotel guests trust the advice of other travelers more than a hotel’s advertising or marketing
46% of hotel guests have written a hotel review
42% of hotel guests trust the advice other travelers more than a professional travel agent
33% of travelers have changed their travel plans based on social media
Publishing hotel guest reviews to your web site can increase bookings by 30% or more